Help center / Desktop-application / Time tracking rules

Time tracking rules

To keep track of your working time most efficiently you need to understand the rules that AtTrack uses.

  1. AtTrack takes time into account in periods of 10 minutes.
  1. Working hours are counted only when the counter is started. You can read how to launch it here.
  1. You must enable the counter in the first 5 minutes of the period (i.e. before 12:06, 12:16, 12:26 etc.).
  1. Do not turn off the counter until the end of the ten-minute period, otherwise the time will not be counted.

Possible problems and solutions:

  • I started the tracker according to the instructions, but the time still didn't count.

We have prepared an article that explains why the time might not have been counted.