Processing requests for adding working time
There are situations when an employee does not interact with the computer however he/she still works. For example, you can participate in a meeting, communicate with clients or colleagues, or do a paperwork. In this case, the employee can send a request to add working time.
The Administrator or Manager of the project that the request was sent to can process requests for adding time.
- Go to the "Requests" section. On the “Add time requests” tab, select the request you want to process from the list.
- Check the details of the request.
Note the description of the task. It most likely indicates the reason why the employee sent the request.
- To accept the request and add time to the employee, click “Confirm”. To reject the request and cancel adding time, click "Reject".
★ You have successfully processed the request to add time. The employee received an e-mail
notification about the decision. You can view the history of all requests on the “Request log” tab in the “Requests”section.
Possible problems and solutions:
- Can I change my decision after processing the request?
You can't change the decision on a request. If you rejected a request that should have been approved, you can add time to the employee yourself. If you have granted a request that should be canceled, you can delete this time. You can read how to delete the recorded time here.