When you log in to the app using e-mail, you must enter your password.
If you forgot your account password, you can change it using your email address.
- In the authorization form, click "Forgot password"
- Enter the email address you used when registering in the app and click "Next".
- Open your email. An email with a link for password recovery was sent to the specified e-mail address. In the email, click on the "Change password" button.
- In the password change form, fill in the “New password” and “Confirm new password " fields and click “Save password”.
The password must:
- be at least 8 characters long
- contain lowercase and uppercase letters of the English alphabet
- contain numbers
- contain special characters
The passwords in the “New password” and “Confirm new password " fields must match.
★ Your account password has been successfully changed. Now you can log in to the app using your new password.
Possible problems and solutions:
- E-mail is not suitable.
Contact your company administrator. It will tell you which e-mail was used during registration.